Chris Nein was amazing to work with. He was professional, prompt, and knowledgable. He knows everything about the mortgage process and we always felt like we were in good hands. As first time home buyers, we were nervous, concerned, and had a million questions. Chris was there through the entire process to put us at ease, and reassure us that all was well. His relaxed demeanor calmed our nerves and made it easy to ask questions about numbers and about the mortgage process.